Privacy Policy

Last Updated: February 2, 2026

Edge Nova Solutions (“we,” “our,” or “us”) values your privacy and is committed
to protecting the personal information you share with us. This Privacy Policy
explains how we collect, use, disclose, and safeguard your information when
you visit our website, edgenovasolutions.com, and use our services.

By accessing or using our website and services, you agree to the practices
described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information when you:

• Contact us via forms, email, or phone
• Request our services
• Apply for career opportunities

This may include:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Service requirements
• Any other information you voluntarily provide

b. Technical & Usage Information

We may automatically collect certain technical information such as IP address,
browser type, device information, pages visited, time spent on pages, and
referring URLs to improve our website performance and user experience.

2. How We Use Your Information

• Provide and manage our services
• Respond to inquiries and support requests
• Deliver voice and non-voice support services
• Process job applications
• Improve website functionality and user experience
• Communicate updates and service-related information
• Maintain security and prevent fraudulent activity

3. Services Covered by This Policy

This Privacy Policy applies to all services offered by Edge Nova Solutions, including:

• Voice Support Services
• Inbound & Outbound Call Support
• Lead Generation Calls
• Technical Helpdesk & Customer Support Desk
• Collections & Payment Reminders
• Non-Voice Support Services
• Data Entry & Processing
• Email & Live Chat Support
• Helpdesk Ticketing
• Order & Returns Processing
• Social Media Support
• Virtual Assistant Services
• Administrative, Executive, Marketing, Sales & Real Estate Assistance
• E-commerce Assistance
• Industry-specific services including Telecom, Healthcare, Finance, and Technology

4. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to analyze website traffic,
remember user preferences, and enhance site functionality. You can control
cookie settings through your browser.

5. Information Sharing & Disclosure

We do not sell or rent your personal information. Information may be shared only
with trusted service providers, to comply with legal obligations, or to protect
our rights and users.

6. Data Security

We use appropriate technical and organizational measures to safeguard your
personal information. However, no method of transmission over the internet is
completely secure.

7. Data Retention

Personal data is retained only as long as necessary for business operations,
service delivery, and legal compliance.

8. Your Privacy Rights

You may request access, correction, or deletion of your personal data by
contacting us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible
for their privacy practices.

10. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not
knowingly collect information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on
this page with a revised date.

12. Information Sharing Within Our Group of Companies

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information within our group of affiliated
companies for legitimate business purposes, including but not limited to
service delivery, customer support, internal reporting, operational
efficiency, and compliance with legal and regulatory obligations.

All companies within our group are required to maintain the same level of
data protection, security, and confidentiality as described in this Privacy
Policy.

13. Contact Information

Edge Nova Solutions

27 Colfax Ave South, Minneapolis, MN 55408, United States

Phone: 973-577-7213

Email: Info@edgenovasolutions.com

Working Hours: Mon–Sat | 08:00 AM – 05:00 PM (EST)