--- title: Insurance Virtual Assistant description: Scale your agency with expert insurance virtual assistant services. Hire a dedicated insurance virtual assistant for 24/7 policy and client management. url: https://edgenovasolutions.com/virtual-assistant/insurance/ markdown_url: https://edgenovasolutions.com/virtual-assistant/insurance.md type: page slug: insurance author: admin published: 2026-07-16T12:45:32Z modified: 2026-07-30T10:31:04Z language: en-US word_count: 749 tokens: 1975 --- # Insurance Virtual Assistant Home›Virtual Assistants›Insurance Last updated: July 2026 Virtual Assistants · Insurance Insurance Virtual Assistant Services Policy administration, claims support, quoting, lead follow-up, and customer service — trained on your agency management system — so producers can focus on selling. Book my free consultation See what they handle US · CA · UK · AUFrom $500/moLive in 7 daysSecure & compliant EN Your dedicated assistant Online · clearing your queue ✓Morning tasks synced ✓Priority items handled Updating your tools… End-of-day report Tasks cleared today27 $500 per month to start 7 days To go live ISSUED Policy endorsement updated in AMS What is an insurance virtual assistant? An insurance virtual assistant supports agencies and brokers with administrative work — policy administration, claims support, quoting, lead follow-up, and customer service — trained on your agency management system, so producers can focus on selling. The problem Producers are servicing when they should be selling. Producers lose selling time to policy admin, quoting, and service work. An insurance VA handles the back-office and service tasks — securely, on your AMS — so producers stay in front of prospects. LIVE CHAT How fast can we launch? Maya is replying… What they handle What a insurance VA takes off your plate. 01 Claims Processing Intake, coordination, and updates. Explore → 02 Lead Gen & Follow-up Leads and renewals worked. Explore → ONBOARDING Day 4of 7 to go-live How it works Live in a week — not a hiring cycle. 1 Discover We map your goals, tools, and where your time is leaking. 2 Match & train We hand-pick and train your assistant on your tools and tone. You meet them before you commit. 3 Launch Your assistant goes live within 7 days, with clear tasks and reporting. 4 Optimize We track outcomes, tune workflows, and report weekly. The math In-house vs. Edge Nova. In-house hire Edge Nova VA Cost –$45k–$65k/yr + benefits, equipment ✓From $500/mo — up to 50% less Time to start –Weeks to hire and train ✓Live in 7 days Coverage –One person, PTO gaps ✓Trained backup, your time zone Commitment –Salary + severance risk ✓No long-term lock-in Why Edge Nova An assistant who feels in-house. Your assistant is dedicated to your account and background-checked, trained on your tools before day one, and works under secure & compliant processes with US/CA/UK/AU coverage. You get access-controlled handling of your data, and you meet your match before you commit. Tools our insurance VAs work in Applied Epic AMS360 EZLynx HawkSoft Your AMS Carrier portals Claims systems Applied Rating Your AMS / CRM Dialer FAQ Insurance Virtual Assistant Services — FAQs. What does an insurance VA do? + They support agencies with policy administration, claims support, quoting, lead follow-up, and customer service — on your AMS. How much does an insurance VA cost? + Plans start at $500/month and scale to full-time, typically up to 50% less than an in-house hire. Which AMS do you use? + Applied Epic, AMS360, EZLynx, HawkSoft, and others. Is it secure? + Yes — client and policy data is handled with secure, compliant, access-controlled processes. How fast can they start? + Most agencies are live within 7 days. The team behind your insurance VA Behind your insurance VA: 25+ years of BPO operating experience. Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your insurance VA is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool. 1999 Operating in BPO since — 25+ years of experience behind your team. NCR Dedicated teams based in India’s NCR region, assigned only to you. 4-stage Every hire clears a psychometric test, an SME interview, a functional-head round, then HR. In-house Our own recruiters source continuously via LinkedIn & Naukri. Get started Free your producers to sell. Tell us about your practice and where the time goes — we’ll reach out within one business day with a plan. Book my free consultation No obligation · we reply within one business day From the blog Insights on support, VAs & AI. View all articles → Business Process Outsourcing Offshoring vs. Outsourcing: Key Differences Every Business Should Know Jul 22, 2026 · 11 min read Virtual Assistant What Is a Marketing Assistant and Why Should You Hire One? Jul 22, 2026 · 9 min read Virtual Assistant What Is an Administrative Assistant? A Definitive Guide Jul 22, 2026 · 10 min read