Latest Service

Our Debt Collection Service Offerings

Reminder Calls

Notify customers about upcoming or missed payments with a friendly tone.

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Overdue Account Follow-Ups

IContact customers for payments past the due date with firm but courteous messaging.

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Dispute Resolution

Clarify billing concerns that delay payments and resolve them quickly.

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Negotiation Support

Discuss flexible repayment plans or settlements if approved by you.

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Legal Escalation Alerts

Inform customers of next steps if payment remains unaddressed (upon approval).

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Customer Feedback

Collect insights to improve billing practices and reduce future delinquencies.

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98%

Satisfaction Rate
Why Edge Nova Solutions?

Why Choose Our Debt Collection Services?

Our voice agents use a respectful, compliant approach to recover payments while preserving long-term client relationships and minimizing bad debt.

Polite Communication

Empathetic tone that encourages payment without damaging trust.

Compliant Practices

Fully aligned with industry-specific legal and ethical standards.

About us
Debt Collection

Drive More Revenue: Why We’re Your Ideal Debt Collection Partner

Debt Collection

Drive More Revenue: Why We’re Your Ideal Debt Collection Partner

Polite Reminders
Live Dispute Handling
Payment Plans
Compliance-Driven
Process

Our Debt Collection Process

01
Account Review

Analyze overdue accounts, payment history, and instructions.

02
Script Finalization

Customize voice call scripts aligned with your brand and policies.

03
Voice Outreach

Initiate calls to customers, addressing concerns and requesting payment.

04
Reporting & Handoff

Share updates, payment status, and unresolved accounts for further action.

FAQs

Explore Answers to Your Common Questions

Is your debt collection process legally compliant?

Yes, we follow country-specific laws and ensure all communications are respectful and legal.

Can you collect payments on behalf of our business?
What industries do you support?
Testimonials

Client Testimonials

Their team quickly understood our needs and delivered outstanding support. We've seen significant improvements in efficiency.

James Carter

Operations Manager, California

Professional, responsive, and always reliable. Outsourcing our support operations to them has been one of our best decisions.

Emily Turner

Customer Experience Head, New York

They helped us scale fast without compromising quality. Communication is excellent, and results speak for themselves.

Michael Brooks

CEO, Texas
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