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E-commerce · Amazon / Marketplace

Amazon & Marketplace VA

Listings, orders, cases, and account health managed across Amazon and every marketplace you sell on.

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US · CA · UK · AUFrom $500/moLive in 7 daysNo lock-in
EN
Your dedicated assistant
Online · clearing your queue
Morning tasks synced
Priority items handled
Updating your tools…
End-of-day report
Tasks cleared today27
Healthy
Account status
7 days
To go live
RESOLVED
A-to-z case
closed in your favor
What is an Amazon / marketplace VA?

An Amazon and marketplace VA manages your selling on Amazon, Walmart, eBay, and other marketplaces — creating and optimizing listings, processing orders, handling cases and A-to-z claims, and monitoring account health. They keep your marketplace presence healthy and growing without eating your time.

The problem

Marketplaces are lucrative but operationally brutal.

Listings, cases, feedback, account health, and policy rules make marketplace selling a full-time job. A dedicated VA handles the day-to-day so you keep the revenue without the grind.

What’s included

What’s included.

Listing creation and optimization (SEO + A+ content)
Order and FBA / FBM management
Case and A-to-z claim handling
Feedback and review management
Account health monitoring
Flat-file and bulk updates
How it works

How it works — step by step.

1

Map

We map your marketplaces and catalog.

2

Train

We train the VA on your account and policies.

3

Manage

They manage listings, orders, and cases daily.

4

Monitor

They monitor account health and metrics.

5

Report

They report performance and issues.

The math

In-house vs. Edge Nova.

In-house
Edge Nova
Expertise
Hard to hire
Marketplace-trained
Cost
High
From $500/mo
The stack

Tools they work in.

They plug into the platforms you already run — no migration required.

Amazon Seller Central Helium 10 Walmart / eBay portals Flat files
Who it’s for

Who it’s for.

Amazon sellers
Multi-marketplace sellers
Brands expanding channels
Outcomes

What you can expect.

A healthier account
Optimized listings
Faster case resolution
More sales
Related services

Round out your store operations.

Product Listing

SEO-ready listings, live faster.

Explore →

Inventory Management

No stockouts or oversells.

Explore →

E-commerce VA hub

All the ways a VA runs your store operations.

Explore →
FAQ

Amazon & Marketplace Virtual Assistant — FAQs.

The team behind your e-commerce VA

Behind every e-commerce VA: 25+ years of BPO operating experience.

Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your e-commerce assistant is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool.

1999
Operating in BPO since — 25+ years of experience behind your team.
NCR
Dedicated teams based in India’s NCR region, assigned only to you.
4-stage
Every hire clears a psychometric test, an SME interview, a functional-head round, then HR.
In-house
Our own recruiters source continuously via LinkedIn & Naukri.
Get started

Grow on the marketplaces.

Tell us about your store and where the time goes — we’ll reach out within one business day with a plan.

Book my free consultation

No obligation · we reply within one business day

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