Amazon & Marketplace VA
Listings, orders, cases, and account health managed across Amazon and every marketplace you sell on.
An Amazon and marketplace VA manages your selling on Amazon, Walmart, eBay, and other marketplaces — creating and optimizing listings, processing orders, handling cases and A-to-z claims, and monitoring account health. They keep your marketplace presence healthy and growing without eating your time.
Marketplaces are lucrative but operationally brutal.
Listings, cases, feedback, account health, and policy rules make marketplace selling a full-time job. A dedicated VA handles the day-to-day so you keep the revenue without the grind.
What’s included.
How it works — step by step.
Map
We map your marketplaces and catalog.
Train
We train the VA on your account and policies.
Manage
They manage listings, orders, and cases daily.
Monitor
They monitor account health and metrics.
Report
They report performance and issues.
In-house vs. Edge Nova.
Tools they work in.
They plug into the platforms you already run — no migration required.
Who it’s for.
What you can expect.
Round out your store operations.
Amazon & Marketplace Virtual Assistant — FAQs.
Behind every e-commerce VA: 25+ years of BPO operating experience.
Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your e-commerce assistant is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool.