Legal Client Intake Virtual Assistant
Responding to inquiries fast, screening and qualifying, collecting details, and scheduling consultations — so no potential client slips and attorneys get qualified matters.
A legal intake VA manages new-client intake — responding to inquiries fast, screening and qualifying, collecting details, and scheduling consultations — so no potential client slips and attorneys get qualified matters.
Slow intake loses clients to whoever answers first.
Prospective clients hire the firm that responds first, so slow intake loses matters. A legal intake VA responds fast, screens, and books consultations — confidentially — so qualified clients don’t slip away.
What’s included.
How it works — step by step.
Respond
They respond to inquiries fast.
Screen
They screen and qualify.
Collect
They collect matter details.
Schedule
They schedule the consultation.
Follow up
They log and follow up.
In-house vs. Edge Nova.
Tools they work in.
They plug into the platforms you already run — no migration required.
Legal Client Intake Virtual Assistant — FAQs.
Behind your legal VA: 25+ years of BPO operating experience.
Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your legal VA is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool.