Trained assistants for scheduling, patient intake, billing, insurance verification, and records — using HIPAA-aware, secure processes — so your clinical staff can focus on patients.
US · CA · UK · AUFrom $500/moLive in 7 daysHIPAA-aware
EN
Your dedicated assistant
Online · clearing your queue
✓Morning tasks synced
✓Priority items handled
Updating your tools…
End-of-day report
Tasks cleared today27
$500
per month to start
7 days
To go live
BOOKED
Patient scheduled
reminder sent
What is a medical virtual assistant?
A medical virtual assistant is a trained remote assistant for healthcare practices who handles administrative work — appointment scheduling, patient intake, medical billing, insurance verification, and records — using HIPAA-aware, secure processes. They reduce front-office load so clinical staff can focus on patients.
The problem
Front-office admin is pulling your team away from patients.
Front-office admin overwhelms clinical staff and slows patient care. A trained medical VA absorbs the scheduling, intake, billing, and records work — using HIPAA-aware processes — so your team gets back to care.
We map your goals, tools, and where your time is leaking.
2
Match & train
We hand-pick and train your assistant on your tools and tone. You meet them before you commit.
3
Launch
Your assistant goes live within 7 days, with clear tasks and reporting.
4
Optimize
We track outcomes, tune workflows, and report weekly.
The math
In-house vs. Edge Nova.
In-house hire
Edge Nova VA
Cost
–$45k–$65k/yr + benefits, equipment
✓From $500/mo — up to 50% less
Time to start
–Weeks to hire and train
✓Live in 7 days
Coverage
–One person, PTO gaps
✓Trained backup, your time zone
Commitment
–Salary + severance risk
✓No long-term lock-in
Why Edge Nova
An assistant who feels in-house.
Your assistant is dedicated to your account and background-checked, trained on your tools before day one, and works under HIPAA-aware processes with US/CA/UK/AU coverage. You get access-controlled handling of your data, and you meet your match before you commit.
They handle healthcare admin — scheduling, patient intake, medical billing, insurance verification, and records — using HIPAA-aware processes so clinical staff can focus on patients.
Are you HIPAA-aware and compliant?
+
Yes — we work with HIPAA-aware, secure, access-controlled processes and sign BAAs where required. We don’t claim certifications we don’t hold.
How much does a medical VA cost?
+
Plans start at $500/month and scale to full-time, typically up to 50% less than an in-house hire.
Which EHRs do you work in?
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Athenahealth, Epic, Cerner, SimplePractice, and other practice-management systems.
How fast can they start?
+
Most practices are live within 7 days.
The team behind your healthcare VA
Behind your healthcare VA: 25+ years of BPO operating experience.
Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your healthcare VA is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool.
1999
Operating in BPO since — 25+ years of experience behind your team.
NCR
Dedicated teams based in India’s NCR region, assigned only to you.
4-stage
Every hire clears a psychometric test, an SME interview, a functional-head round, then HR.
In-house
Our own recruiters source continuously via LinkedIn & Naukri.
Get started
Give your front office room to breathe.
Tell us about your practice and where the time goes — we’ll reach out within one business day with a plan.
