Collecting and entering demographics and history, verifying details, and preparing charts — so patients arrive ready and staff aren’t buried in paperwork.
US · CA · UK · AUFrom $500/moLive in 7 daysHIPAA-aware
EN
Your dedicated assistant
Online · clearing your queue
✓Morning tasks synced
✓Priority items handled
Updating your tools…
End-of-day report
Tasks cleared today27
Ready
On arrival
7 days
To go live
ENTERED
New patient
chart prepared
What is a patient intake VA?
A patient intake VA manages new-patient onboarding — collecting and entering demographics and history, verifying details, and preparing charts — so patients arrive ready and staff aren’t buried in paperwork.
The problem
Manual intake creates errors, delays, and bottlenecks.
Manual intake creates errors, delays, and front-desk bottlenecks. An intake VA collects and enters everything ahead of the visit — using HIPAA-aware processes — so patients arrive ready.
LIVE QUEUE
Callslive
Chatslive
Emaillive
What’s included
What’s included.
✓Demographic and history collection
✓Form distribution and entry
✓Insurance capture
✓Chart prep
✓New-patient follow-up
✓Verification of details
ONBOARDING
Day 4of 7 to go-live
How it works
How it works — step by step.
1
Send
They send intake forms ahead of the visit.
2
Collect
They collect and verify responses.
3
Enter
They enter data into the EHR.
4
Prep
They prep the chart.
5
Confirm
They confirm the patient is ready.
The math
In-house vs. Edge Nova.
In-house hire
Edge Nova VA
Cost
–$45k–$65k/yr + benefits, equipment
✓From $500/mo — up to 50% less
Time to start
–Weeks to hire and train
✓Live in 7 days
Coverage
–One person, PTO gaps
✓Trained backup, your time zone
Commitment
–Salary + severance risk
✓No long-term lock-in
The stack
Tools they work in.
They plug into the platforms you already run — no migration required.
Your EHRIntake formsSimplePracticeDocuSign
Why Edge Nova
An assistant who feels in-house.
Your assistant is dedicated to your account and background-checked, trained on your tools before day one, and works under HIPAA-aware processes with US/CA/UK/AU coverage. You get access-controlled handling of your data, and you meet your match before you commit.
They run new-patient onboarding — collecting and entering demographics and history, capturing insurance, and prepping charts.
Are you HIPAA-aware?
+
Yes — intake is handled with HIPAA-aware, secure processes.
Which EHRs?
+
Your EHR plus SimplePractice, DocuSign, and standard intake tools.
How fast to start?
+
Live within 7 days.
The team behind your healthcare VA
Behind your healthcare VA: 25+ years of BPO operating experience.
Edge Nova is led by an operator who has run inbound, outbound, and back-office teams since 1999 — across virtually every niche, for blue-chip clients. Your healthcare VA is recruited, vetted, and managed with that same operating discipline, and is dedicated to your account — never a rotating pool.
1999
Operating in BPO since — 25+ years of experience behind your team.
NCR
Dedicated teams based in India’s NCR region, assigned only to you.
4-stage
Every hire clears a psychometric test, an SME interview, a functional-head round, then HR.
In-house
Our own recruiters source continuously via LinkedIn & Naukri.
Get started
Patients ready on arrival.
Tell us about your practice and where the time goes — we’ll reach out within one business day with a plan.
